Our email support is available 24/7 to help you navigate any hurdles. Whether you're having trouble signing up, verifying your identity, making a deposit, withdrawing funds, or figuring out how to unlock and wager your bonuses, we've got you covered. You can also reach out to us for more information on current promotions.
Technical support: [email protected]
For partnership, advertising, or marketing inquiries, please contact: [email protected][email protected]
Please keep in mind that it may take up to 24 hours to receive a response, as we handle all requests in the order they arrive. To help us resolve your issue as efficiently as possible, please follow these simple guidelines:
- Only use the official email addresses provided above to ensure your request reaches the right team.
- Avoid replying to automated marketing emails; these are sent from a no-reply system and won't be seen by a support agent.
- Always send your message from the email address you used when creating your 12bet account.
- Keep your subject line clear and concise so we know the topic, then provide all the necessary details in the body of the email.
- If you have screenshots or any documents that illustrate the problem, please attach them to your email to speed up the process.
We ask that you remain polite and respectful. Please refrain from using offensive language when communicating with our support staff.
For a faster response, you can message our managers directly on WhatsApp at +639664523171.
Our WhatsApp team is online 24/7. This is the best option for urgent matters or quick questions that don't require a lengthy investigation.
Online Chat
Another great option for immediate assistance is the live chat available on our website. Just open the chat window from any page and send your query; a specialist will be with you in just a few minutes.
FAQ
How do I download the app?
To get the app, visit the 12bet mobile application page and hit the download button. Once the APK file is saved to your device, simply open it and follow the prompts to complete the installation.
Is there a welcome bonus?
Absolutely! You can claim a 100% welcome bonus. Depending on your preference, you can get up to 6,000 INR for sports betting or up to 8,500 INR for casino games.
How old do I have to be to play 12bet?
To ensure a safe gaming environment, we only allow users who are 18 years of age or older to register and create an account.
Can I bet in INR?
Yes, Indian Rupees (INR) are fully supported for all activities on 12bet, including placing bets on sports, playing casino games, and handling all deposits and withdrawals.